Trouble Signing In to Your Account

Modified on Fri, 16 Sep 2022 at 03:15 PM

If you have trouble signing in to your account with us, the following solutions should help you get back in asap:

Email Address Not Recognised

If your email address is not recognised when trying to sign in to your account, this will usually be due to either of the following:

1. You may have signed in to the incorrect Sign in section. We have a sign in section for Entertainer Accounts and a separate sign in section for Booker Accounts. Please check that you are signing in to the correct one which may instantly solve the issue.

2. You may have signed up with a different email address than the one that you are attempting to use. If you have another email address that you may have used, please try that.

If neither of the above solutions work, please submit a ticket for support.    

Forgotten Your Password?

If you are having trouble signing in due to forgetting your password, you can view how to reset it here


Didn't Receive our Confirmation Email when Signing Up?

Click here for info on how to access your account asap. 

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